Ruck&Maul Distance Selling Agreement
PRELIMINARY INFORMATION
ARTICLE 1- SELLER INFORMATION
ARTICLE 1.1 - SELLER
Title : Safak Tekstil San.ve Tic.Ith.Ihr.Ltd.Sti
Address : Selahhaddin Eyyübi Mh. Piri Reis Cd.No:10 Interior Door No:1 Esenyurt/Istanbul
Telephone : +90 212 689 77 00
ARTICLE 1.2 - BUYER
The person who is a member of the www.ruckmaul.com shopping site as a customer. The address and contact information used while becoming a member is taken as basis.
ARTICLE 2 -SPECIFICATIONS OF THE PRODUCT SUBJECT TO SALE
The basic features of the goods or services are available at www.ruckmaul.com. You can review the basic features of the product during the campaign.
The prices listed and advertised on the site are the selling price. Advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.
It consists of the type, quantity, brand / model, color, quantity, sales price, payment method, information at the time the order is finalized.
The shipping fee, which is the cost of product shipment, will be paid by the BUYER and is non-refundable. Sales within the scope of the campaign and / or over a certain amount are not included in this scope.
ARTICLE 3 -GENERAL PROVISIONS
3.1) The BUYER declares that he / she has read and informed the preliminary information regarding the basic characteristics, sales price and payment method and delivery of the product subject to the contract on the website www.ruckmaul.com and that he / she has given the necessary confirmation electronically. BUYER; By confirming this Preliminary Information electronically, it confirms that it has obtained the address, basic features of the products ordered, the price of the products including taxes, payment and delivery information that must be given to the BUYER by the SELLER before the conclusion of distance contracts.
3.2) The product subject to the contract shall be delivered to the BUYER or the person / organization at the address indicated by the BUYER within the period described in the preliminary information on the website, depending on the distance of the BUYER's settlement for each product, provided that it does not exceed the legal 30-day period.
3.3) The SELLER cannot be held responsible for the failure of the ordered product to be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.
3.4) The SELLER is responsible for delivering the product subject to the contract intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
3.5) The SELLER may supply a different product of equal quality and price by informing the BUYER before the expiration of the performance obligation arising from the contract and obtaining its explicit approval.
3.6) If the SELLER cannot fulfill its contractual obligations in the event that it becomes impossible to fulfill the product or service subject to the order, it notifies the consumer of this situation before the contractual performance obligation expires and returns the collected price to the BUYER within 14 days.
3.7) For the delivery of the product, this Preliminary Information Form must be confirmed electronically. If for any reason the product price is not paid or canceled in the bank records, the SELLER is deemed to be released from the obligation to deliver the product.
3.8) After the delivery of the product, if the relevant bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the credit card of the BUYER by unauthorized persons in a way not caused by the BUYER's fault, the BUYER must return the product to the SELLER within 3 days, provided that it has been delivered to him. In this case, transportation expenses belong to the BUYER.
3.9) If the SELLER cannot deliver the product subject to the contract within the period due to force majeure or extraordinary circumstances such as weather opposition that prevents transportation, interruption of transportation, it is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, to replace the product subject to the contract with a precedent, if any, and / or to postpone the delivery period until the preventive situation disappears. If the BUYER cancels the order, the amount paid by the BUYER shall be paid to him in cash and in lump sum within 10 days. In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER's accounts after the return of this amount to the bank is entirely related to the bank transaction process, the BUYER accepts in advance that it will not be possible for the SELLER to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount returned to the credit card by the SELLER to be reflected in the BUYER's account by the bank.
ARTICLE 4 RIGHT OF WITHDRAWAL
BUYER; In distance contracts for the sale of goods, the BUYER may exercise the right of withdrawal from the contract by rejecting the goods without any legal and criminal liability and without any justification within 14 (fourteen) days from the date of delivery of the product to him or the person / organization at the address indicated.
In order to exercise the right of withdrawal, the SELLER must be notified in writing by registered mail, fax or e-mail within 14 days and the product must not be used within the framework of the provisions of Article 5. In case this right is exercised,
a) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoice is issued on behalf of institutions will not be completed if the RETURN INVOICE is not issued).
b) Return form,
c) The products to be returned must be delivered complete and undamaged together with the box, packaging, standard accessories, if any.
d) The SELLER is obliged to return the total price and the documents that put the buyer under debt to the BUYER within a period of 14 days at the latest from the date of receipt of the withdrawal notification. e) The BUYER must send the goods back to the seller or provider or the person authorized by him within ten days from the date of the notification that he has exercised his right of withdrawal.
e) If there is a decrease in the value of the goods for a reason arising from the fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's damages in proportion to its fault.